Can viewers watch video without the Hive Client?

Participants will always receive the requested video content.

For Hive Streaming customers on a paid service plan — a verification check is performed to confirm the Hive Client is installed.  If the Hive Client is present, it will be used to distribute the video and capture advanced statistics about the viewer’s experience.  If the Hive Client is not found, playback will proceed and statistics about the viewer’s experience will be captured through the web browser only.

NOTE: For Hive Insights customers, playback will proceed and statistics about the viewer’s experience will be captured through the web browser only.

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