What is the Hive Viewer Quality report?

Selecting an individual viewer from the Event Quality report will load a detailed report on the individual viewer’s experience.  The Hive Viewer Quality report is tremendously useful for troubleshooting individual viewer experiences.

The Hive Viewer Quality report includes a wealth of statistics tracked over the duration of the event:

  • Quality of Experience
  • Instances of buffering
  • Content bitrate
  • Player buffer
  • Source throughput
  • Client download rate (including type of traffic – source, HP2P, etc.) *
  • Video source errors *
  • Video startup time
  • Service latency
  • Video player events

Click here to see information collected about each endpoint.

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