Viewers section overview
The Viewers section provides three panels of supplemental information.
Viewers timeline panel
The Viewers timeline panel shows the rate at which viewers joined the event and the rate at which they dropped. This graph is interactive – exact viewer counts may be obtained by moving the cursor over the viewers line.
Largest Locations panel
The Largest locations panel shows a list of the largest locations or Sites to participate in the event – including the average Quality of Experience measured. Use the vertical scroll bar to see additional entries. The list is sortable by Location, Viewer Count or QoE.
Geographical distribution panel - viewers mode
The Geographical distribution panel provides a map-based perspective of viewers. The default view is a heat map displaying Viewer participation – highlighting countries with higher viewer participation in lighter shades.
At the bottom of this view, you will find a color axis, showing the maximum and the minimum. Upon hovering over a region, a cursor will be displayed on the color axis showing you the relative positioning of the hovered upon regions amongst all.
Geographical distribution panel - Quality of Experience mode
The default view is having the map highlighted using viewers count, there is a second option though. You can also highlight the map using the Quality of experience data, using the toggle on the upper right corner of the map. Selecting this option will highlight map with the overall quality of experience, enabling you to pinpoint problematic areas with ease.
Clicking on a region/bubble on the map can result in two different results based on the selected mode, on the upper left part. Drill down is selected by default, so when you click on a country on the world map, further details are shown by loading a more detailed country's map. However, when filtering mode is selected, when clicking on a region/bubble, you will be redirected to Explore, with an applied filter for the previously selected part.
In QoE mode, geographies are rendered in a color based on the amount of buffering measured:
- Excellent (dark green): No buffering
- Good (light green): Low buffering
- Fair (yellow): moderate buffering
- Poor (orange): high buffering
- Very Poor (red): severe buffering
Geographical distribution panel - drilling down
The Geographical Distribution also supports interactive filtering of lists of Locations and Viewers. First, click the Drill down switch.
Geographical distribution panel - missing location information.
Finally, you might encounter this warning for some events. It means that some viewers didn't have location information, so could not be mapped on the map.
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